Effective communications have been studied for well over 2,500 years and have been recognized as increasingly more important during the last 30 years. Meyer, Sterkel and Tucker suggest that effective business communication is the key strategic advantage for many of today's successful firms. It is virtually impossible to sell any type of good or service without effective business communications. In fact, the earliest writings discovered to date involved business transactions and inventories (Horton, 1995). While it is critically important for a business to ensure that its customers are provided with such communications, it is equally important to make every effort to provide a company’s employees with a comparable standard of communication. No matter how unintentional, poorly written internal communications can result in a lowered morale, hurt feelings, a loss of productivity and increased absenteeism and employee turnover. It is the purpose of this paper to provide the background and rationale in support of an employer-sponsored effective writing skills workshop to improve t......

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