Airline Strategy Free Essay, Term Paper and Book Report
I. The Internal Environment
Strengths:
กด Good reputation from customers in the Great Lakes region, which will help to establish future clientele.
กด Good network: Has interline ticketing and baggage arrangements with major carriers.
กด Increased sophistication in equipment has increased dependability.
Weaknesses:
กด High employee turnover
กด Low organization morale
กด Lack of training and educational programs for employees
กด Lack of organizational culture
กด Weak employee incentives (employees are paid below the market) which results in a lack of ownership from employees.
กด Poor aircraft choices, not taking advantage of some markets widely open for opportunities (unserved markets).
กด Aircraft maintenance are not properly maintained resulting in unreliable aircrafts
กด Cash problems are exacerbated by overhead costs.
กด Ineffective organizational design
กด Weak management leadership and expertise
II. a. The External Environment
Opportunities
กด With a small organizational structure, changes are eas......
Word Count: 1012
Page Count: 4 (250 words a page / double spaced)
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