All customers are important to Dixon�s. To attract and maintain customers, Dixons must use different techniques, to satisfy the customers, Dixon�s must meet their needs and expectations. All customers that come to Dixon�s need the following: � Quality products � Good customer service � A clean environment � And helpful employees All customers expect the following from Dixon�s: Good value for products: The products must be of good value. The product should be worth its price Rapid response to enquiries: The employees must try their best to help the customers with their enquiries and respond to their problems. Clear and honest information: The advisors or employees must give the customers the best advice they can offer and truthful information on the product or service Help with general and individual issues: The customers should be helped with any individual or general issues they have experienced and they should also help the customer solve the issue. Care and attention: The customer should be taken care of given attention when they need......

Word Count: 517
Page Count: 2 (250 words a page / double spaced)

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