Change Management: CrysTel Telecommunications Free Essay, Term Paper and Book Report
Running head: Change Management
Change Management: CrysTel Telecommunications
Bradley S. March
University of Phoenix
21 May 2007
Introduction
Change is always constant. Change in organizations is said to often be made in three areas: 1) structure, i.e. new services or programs; 2) technology, i.e. alteration in equipment and/or automation; and 3) people, i.e. selection, hiring, training, relationships, and attitudes. The book, Managing Change, states that, “…because organizations are interrelated systems, a change in one of these three areas is likely to involve a change in the other two areas as well” (NSHC, 2007) The key to incorporating and managing change is to begin the process with preparation in the areas, which will be affected. Preparing for employee resistance to the change process can give leaders and managers the upper hand in trying to avoid the negative implications to organizational change.
Effective leadership can develop a “learning culture and promotion of innovation for organizations to help sustain change” (University ......
Word Count: 2685
Page Count: 10.7 (250 words a page / double spaced)
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