UPS versus FedEx: Head-to-Head on Wireless Abstract Today, wireless technology has transformed the way business is run in every profession. It is difficult for our generation to comprehend how business was done prior to wireless. The ability to send information via wireless cards for PDAs, Web browsers, and organizers has opened up an entire spectrum of instant communication for all kinds of business categories. When using wireless and business in the same sentence, one must always remember that United Parcel Service (UPS) and FedEx are the pioneers of integrating wireless into their businesses. These two companies, to various degrees of effectiveness, have been using wireless technologies to disrupt their industry, making it possible for information about dispatching and deliveries to travel between couriers and central stations (Haag, Baltzan, & Phillips, 2008). Introduction This paper will explore the different wireless approaches FedEx and UPS have taken in the past and will take in the future in order to stay ahead of the competitors. Even thought these two companies ......

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