Up, up and away! You are shifting base from Bangalore to Ahmedabad. There is a plethora of stuff that needs to be moved. One of the items is a beautiful music system, which you bought with your first salary. Hence you want to be absolutely sure that it is actually handled with care. Therefore you decide to send it as air cargo. Air cargo industry�s USP are its speed and quality. It is also one of the fast growing service industries in India and is expected to grow at an average of 20% over the next 5 years, with average gains of 8-10% of revenues. High economic growth and increasing overseas trade are the primary drivers of growth in this industry. But it is also a highly competitive industry. Rising airline fuels are pushing the costs higher. International freight majors such as Lufthansa Cargo, Emirates SkyCargo, Cathay Pacific etc. are expanding their Indian capacities. Indian domestic carriers like Kingfisher Airlines, Air Deccan, Jet Airways and GoAir are planning to launch dedicated cargo operations. Also, being a service industry, high customer service orientation is a mu......

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