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Zara Retail-clothing Outlet case study Free Essay, Term Paper and Book Report

The case outlines the conundrum faced by the retail-clothing outlet Zara that is “to change or not to change”. The change refers to an upgrade of its in-store operating system (OS) which would effectively enhance its current business model or open opportunities to adjust it entirely. Specifically, the upgrade would constitute a shift from its tried and true DOS system to the more modern Internet based inventory management platform. While this may seem like an easy decision to make, there are a few key factors that Zara management and its parent company Inditex, has to take into consideration: 1. The company’s information technology infrastructure is not keeping up with the company’s fast growth. 2. There is no assurance in the contract that the current terminal maker would continue to support DOS operating system. What if the current vendor changed the machines in such a way that it could no longer use DOS system? 3. A shift may be costly and the learning curve for the new system may potentially interrupt the flow of business. These factors are particularly important because ......

Word Count: 2054
Page Count: 8.2  (250 words a page / double spaced)

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