An old quote, heard throughout the years, comes in many different forms, but the meaning rings the same; poet and philosopher George Santayana is quoted, "Those who cannot remember the past are condemned to repeat it." (Wisdom Quotes - 2008). This thought provoking statement rings true for politics, religion, life in general and the business world. To be a successful business, leadership teams and board members must learn from their mistakes as well as those made by others. Key concepts need to be implemented in order to have a strong business sense; communication, negotiation, critical decision making, and emotional intelligence. When one looks at the Global Communications scenario, finding what went wrong is easy, however, solving the problem and anticipating different outcomes tends to be more difficult. The leadership team was faced with a huge decision of deciding the immediate fate of Global Communication employees. The company was on the verge of ruin and needed to be resurrected immediately.. As with many decisions made, hind sight is always 20-20 vision, and with this......

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