Individuals in most organizations today do not work alone; instead most people work in teams, committees, departments, and other types of workgroups. To collaborate on business initiatives and everyday tasks, members of a workgroup can have meetings, talk on the telephone, send instant messages, and distribute memos. Many of these tasks are done through office automation software and group collaboration. Two software tools my organization uses are e-mail and instant messaging. The most popular collaboration tool that is used in my organization is email. Email enables everyone in the organization to communicate with each other as well as providing a communication channel with external clients and personnel. Email has enabled individuals to communicate globally and efficiently. Email messages can reach recipients within minutes and typically in seconds. This becomes a key advantage to using email. Also documents can be attached to messages that are sent and can reach the destination quickly and efficiently. The email system my organization uses is Microsoft Outlook. Outlook communi......

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