Business coursework- Certo claims Introduction I am going to study a business called Certo Claims, the business Certo are specialist Property & Liability Loss Adjusters delivering commercial claims handling programmes and major loss capability. Developing as one of the UK's most innovative and flexible service companies, we provide high quality technical loss adjusting, claims management and business continuity services to insurers, captives and self-insured clients. The Certo Claims company that I am going to study is situated in the outskirts of Bradford in a small village called Baildon. The company serve several markets such as: property, claims, business services and the liability market. The offices are separated into two blocks with 12 employees in one and 19 employees in the other block, the total number of employees for the whole business is 35. However there are 4 external adjusters who work outside of the businesses premises. Certo works closely with insurers and policy holders to ensure claims made are dealt with fairly and efficiently. Their property services i......

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