Personal computer (pc) repair technicians and doctors have a lot in common. Patients arrive at the doctor’s door bearing all manner of complaints or problems. I am sure doctors have seen and heard about every type of ignorant stunt a person can think of or do. My name is Skeeter Jones, and I have been a pc repair technician for approximately fifteen years. Like a doctor, I thought I had seen and heard of every crazy stunt imaginable until I received a call from Headaches, Incorporated about a computer crash.When I arrived at the job site, Lola and Chase, the office and terminal managers, greeted me. “Boy! Are we ever glad to see you,” they both cried in unison, “We have completely screwed up the computer.” “Well, show me the computer that is down while you tell me what happened,” I replied. “Linda, Lola’s co-worker, told us upgrading our computer system from Windows 95 to 98 would be easy for us to do ourselves. All we had to do was purchase the Windows 98 upgrade compact disc (CD),” Chase said. “Except, we c......

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