Nowadays, Total Quality Management (TQM) has become a worldwide phenomenon. It is a method by which management and employees can become involved in the continuous improvement of the production of goods and services. However, debate about the value of adopting TQM programs have still continued yet. Some consider that their quality programs as having made a strong contribution to productivity customer and employee satisfaction. Others have abandoned them, feeling their investment of time and money was largely wasted. In this paper, the writer will argues that no business can be successful without a total quality management system. Total Quality Management is a management approach that originated in the 1950's and has steadily become more popular since the early 1980's. It is a comprehensive approach that focuses on quality and aims to improve the effectiveness and competitiveness of the business. It is also a method designed to prevent errors such as poor quality products from happening. The business is organized so that the manufacturing process is investigated at every stage. Whe....

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